Please read our Terms And Conditions of sale carefully. These Terms and Conditions govern all purchases of goods from Back Alley Designs Inc., and may be updated and edited at our discretion. These Terms and Conditions may not be altered, supplemented, or amended by the use of any other document(s). By completing an order, you are stating that you are in agreement with these Terms and Conditions. Please e-mail: info@backalleydesigns.com if you require further information or assistance.

Credit terms unless otherwise arranged are cash, Bidpay or a PayPal invoice that can be paid on-line (no PayPal account required). All sales are final. All claims must be made within 10 days of receipt of shipment. If you need to return goods for any reason you must first obtain prior authorization from Back Alley Designs Inc. Returns are at the sole discretion of the Back Alley Designs Inc. and installation is acceptance of the product.


Each decorative tile is hand-made by the artist and therefore variations in color, shape and/or finish are to be expected. When installed correctly, variations enhance the natural beauty of the decorative art tile. Back Alley Designs Inc. takes pride in the items we create and sell. The utmost care is used to meet your expressed desires to the best of our ability, but cannot accept liability if you didn't read about the product and its application, as described on our website.

This warranty constitutes the sole liability of Back Alley Designs Inc. and/or its distributor(s) with respect to the product and is in lieu of and excludes all other conditions, warranties, guarantees, obligations, rights or representations, whether expressed or implied, and whether arising by operation of law or otherwise. No representative of Back Alley Designs Inc. and/or its distributor(s) has any authority to offer any warranty on behalf of Back Alley Designs Inc.

Applicable taxes, duties and insurance are the responsibility of the customer. If you instruct us to arrange the shipment of your order, the total charges on your invoice will include the corresponding freight and insurance charges. The total invoice amount, including freight and insurance, must be prepaid prior to shipping. 

In rare instances where damages or shortages of insured goods occur, customers are advised not to accept the goods from the shipper as having been received in good order. All shipments are deemed to have been received in good order unless we are notified in writing within a period of 10 days following delivery of the goods.